Terms of Service

1. Acceptance of Terms

By accessing or using the website located at thegentledentistry.com (the “Site”), you agree to be bound by these Terms of Service (“Terms”) and our Privacy Policy & HIPAA Notice of Privacy Practices. If you do not agree, do not use the Site. These Terms apply to all visitors, users, and others who access or use the Site.

The Site is owned and operated by Gentle Dentistry of Carmel Valley, located at 4765 Carmel Mountain Rd #205, San Diego, CA 92130 (“we,” “us,” or “the Practice”).

2. Not Professional Dental Advice

Nothing on this Site should be used as a substitute for professional dental advice from a licensed dentist who is familiar with your individual dental health situation. Always seek the advice of your dentist or other qualified dental health provider with any questions you may have regarding a dental condition or treatment.

The American Dental Association (ADA) recommends that patients have a clinical evaluation before making treatment decisions. Case photos, before-and-after images, and patient testimonials on this Site represent individual results; individual outcomes vary and cannot be guaranteed.

Dental Emergency: If you are experiencing a dental emergency — severe pain, trauma, uncontrolled bleeding, or swelling — call our office immediately at (858) 350-7400. For life-threatening emergencies, call 911 or go to the nearest emergency room.

3. Appointment Requests & Scheduling

Submitting an appointment request form on this Site does not create a dentist-patient relationship and does not guarantee an appointment. Appointment requests are subject to provider availability and practice discretion. We will contact you within one business day to confirm scheduling.

A dentist-patient relationship is established only after an in-office consultation and the dentist's agreement to accept you as a patient. Treatment decisions are made in the clinical context of an examination.

Cancellation. We ask that patients provide at least 24 hours notice when cancelling or rescheduling an appointment. Repeated late cancellations or no-shows may result in a cancellation fee or the inability to schedule future appointments.

Fees & Insurance. Fees stated on this website are estimates and subject to change. Insurance coverage varies by plan. Our team will provide a personalized fee estimate after reviewing your insurance benefits prior to treatment.

4. Intellectual Property

All content on this Site — including text, images, graphics, patient photos, before-and-after images, logos, and website design — is the property of Gentle Dentistry of Carmel Valley or its content suppliers and is protected by United States and international copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works, publicly display, or commercially exploit any content from this Site without our prior written consent. Requests for permission may be directed to info@thegentledentistry.com.

Patient photos and before-and-after images are used with written patient consent and remain the property of the Practice. Unauthorized reproduction or use of patient images is strictly prohibited.

5. Prohibited Uses

You agree not to use the Site to:

• Submit false or misleading information through our contact or appointment forms.
• Attempt to gain unauthorized access to any portion of the Site or its related systems.
• Transmit any malware, viruses, or other harmful code.
• Scrape, crawl, or harvest content from this Site using automated means without our written consent.
• Impersonate any person or entity or misrepresent your affiliation with any person or entity.
• Use the Site for any unlawful purpose or in violation of any local, state, national, or international law.

6. Third-Party Links

This Site may contain links to third-party websites (including insurance providers, patient financing companies, and professional organizations). These links are provided for convenience only. We do not control, endorse, or assume responsibility for the content, privacy policies, or practices of any third-party websites. We encourage you to review the terms and privacy policy of any site you visit.

7. Disclaimer of Warranties

The Site and its content are provided on an “as is” and “as available” basis without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Site will be uninterrupted, error-free, or free of viruses or other harmful components.

Dental and health information on this Site is provided for general informational purposes. We make no representations about the accuracy, completeness, or suitability of information presented for your specific dental situation.

8. Limitation of Liability

To the fullest extent permitted by applicable law, Gentle Dentistry of Carmel Valley, its owners, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site, including but not limited to reliance on any information provided on the Site. Our total liability to you for any claim arising out of or relating to your use of the Site shall not exceed $100.

Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability, so some of the above limitations may not apply to you.

9. Accessibility Commitment

Gentle Dentistry of Carmel Valley is committed to ensuring digital accessibility for people with disabilities. We continually work to improve the user experience for everyone and apply the relevant accessibility standards.

This website strives to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. These guidelines explain how to make web content more accessible to people with disabilities.

In our office: We comply with the Americans with Disabilities Act (ADA) and California accessibility laws. Our office is wheelchair accessible. If you require special accommodations for your appointment — such as sign language interpretation, large-print forms, or mobility assistance — please notify us at least 48 hours in advance by calling (858) 350-7400 and we will make every effort to accommodate your needs.

If you encounter any accessibility barriers on this website, please contact us so we can address them promptly:

• Phone: (858) 350-7400
• Email: info@thegentledentistry.com

10. Governing Law & Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any dispute arising from or relating to these Terms or your use of the Site shall be subject to the exclusive jurisdiction of the state and federal courts located in San Diego County, California.

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

11. Changes to These Terms

We reserve the right to modify these Terms at any time. Changes take effect when posted to this page. Your continued use of the Site after any changes constitutes your acceptance of the new Terms. We will update the “Last updated” date at the top of this page when changes are made.

12. Contact Us

Questions about these Terms? Contact us: